Carrier would like to advise the Tecom community that from the 15th of April (or while stock lasts) the Four Door Controller (TS0866 / TS0867) and Four Lift Controller (TS0869) will no longer be available for purchase.
To assist our customers who use these products, we have prepared some information below to help guide you on the best path forward, and to help get the most out of your existing Tecom system.
Upgrade Paths
We understand that your Tecom system is an investment, and for our customers who require Challenger access control products, you can find an upgrade path for any of the below systems here.
- ChallengerPlus
- Challenger10
- Challenger V8
Benefits of transitioning to the NAC
Transitioning from the Four-door / Four-lift controller to the Tecom Network Access Controller is not just cost effective, it also brings a variety of technical benefits. You can learn more about these benefits here.
Help and Support
For any support, you are welcome to reach out to your local Tecom distributor or Carrier directly.
To discuss with one of your local Australian distributors, you can contact Dicker Data here: www.dickerdata.com.au/contact or NESS here: ness.com.au/contactus
To discuss with your local New Zealand distributor, you can contact STL here: www.surveillancetechnologies.co.nz
To discuss with Carrier, you can contact a regional representative listed here: www.firesecurityproducts.com.au/support
Do you believe you have a simple question? Visit our FAQ section
A range of answers to common queries from members of the community who have already undergone the transition to the Tecom Network Access Controller can be found in the bottom section of our transition portal here.
Has it been a while since you last looked at a NAC solution? The quick start guide located here can help you get up to speed in no time.
We are committed to providing you with the support you need during this transition, and we encourage you to contact a Tecom distributor in your region, or to reach out to our sales team for more information.