Latest Releases
Below is a list of product features, enhancements and resolved issues across the Tecom portfolio.
ChallengerPlus Firmware
Challenger10 Firmware
NAC Firmware
CTPlus
TecomC4
TecomC4
4G Communication Module
Challenger10 Memory Expansion Module
8 Way Relay Board for Tecom Challenger
Challenger10 Control Panel
Forcefield Management Software
Titan 3.5.1
Network Access Controller
TecomC4 Management Software
TecomPlus Mobile app, version 2.04
ChallengerPlus version V10-07.55850
4G Communication Module firmware update, V01-02.53906
CTPlus Configuration Software
- ChallengerPlus and TecomPlus now integrate with TruVision recorders to deliver video confirmation of events and playback from supported devices within the app.
- CTPlus is now able to connect to WMS installations (V1.39-55401.1918 or later), which simplifies the process of programming panel changes on these systems
- The device tree of a panel may now be exported in JSON format from the Connections form
- Support for the new TS1066-4 Network Access Controller (4 doors)
- Force arm option has been added to ChallengerPlus panel types
- Device numbers are now visible in the Status and Control form
- Floors and DGPs are now automatically created when setting up a Standard lift
- Door / Lift creation wizard now allows you to specify a name for the door or lift
- Improvements to status recall on RASs and DGPs
- RAS and DGP device models can now be updated automatically by right-clicking on the panel in Status and Control and selecting ‘Update all device models’.
- Wiegand LED options on the Network Access Controller readers form now display correctly depending on the type of reader selected
- Diagnostics are now available for expanders directly from the status and control form
- Several sections within CTPlus now allow copying data to the clipboard, including the About form, the Status and control form, and Diagnostics
- Two new comm path types have been created for WMS and UltraSync based connections
- The ‘send to address’ field in the comm path now supports either IP address or computer name for ChallengerPlus and ChallengerLEPlus panels. Challenger10 and NAC continue to only support IP addresses.
- When retrieving inputs from a panel, type 0 inputs will now be deleted in CTPlus (this retains existing functionality from Titan software)
- When retrieving devices from a panel, CTPlus records will now be updated to accurately reflect deleted records
- All devices are now sent to the panel correctly during a send all or send installer command
- Resolved issues where incorrect commands were being sent to unsupported devices, causing ‘command not supported’ messages in the event log and other erroneous behaviour within CTPlus
- DGP 16 is no longer a default record when creating a new DGP, and will be skipped to suggest the correct next available record
- Resolved issue where macro times would be incorrectly set to 0 when a macro was disabled and then re-enabled
- NAC doors are now managed correctly in the command queue for various configurations
- Corrected model list entities and functionalities across various forms and events
- UltraSync settings are now downloaded to the panel correctly when UltraSync is disabled within CTPlus
- Resolved issue that prevented some third-party communicators from functioning correctly when used for panel comms
- Timezones which cross midnight are now uploaded correctly
- Users will no longer see an error about duplicate PINs when assigning to active cards if it already exists in an inactive card
- Status and control tree now updates correctly when switching a NAC from Classic to IP Extended mode
- When updating firmware on the TS1020 DGP, the status no longer gets stuck at 100%Changing panel communication type will now update all fields correctly
- Siren mode toggle is now available on ChallengerLEPlus panel types
- Diagnostics form is now only available for supported panel types
- Door actions (scheduled actions) now correctly support all doors across various NAC configurations
- Retrieve all programming on a NAC will now retrieve all valid time zones, previously the list of time zones may have been incomplete
- Resolved issue where Standard lift floors may not display the correct status in certain conditions
- Resolved issue where floor groups may not be retrieved correctly in certain conditions
- NAC mode changes now operate correctly between all supported types
- Resolved issue where floor groups record may be deleted and not restored when retrieving from a panel
- Resolved issue where CTPlus was unable to send proprietary 4 byte codes to smart card programmer, and would fail to communicate in certain conditions
- Status and control form now displays correct commands and devices for Network Access Controller doors
- Resolved issue preventing doors 5 – 8 from being created on a NAC in IP Direct Mode
- Added range checks to certain fields within standard lifts form
- High level floors on a TS0869 4 Lift Controller are now displayed in the status and control form
- DHCP flag is now handled correctly when retrieving comm device settings from panel
- Relay mapping now allows correct selections within DGP form
- NAC door form now displays all valid time zones when selecting override or low security time zones
- Time sync is now handled correctly when using TecomC4 mode
- Increased number of mappable inputs from 16 to 32 within the NAC input mapping
- Event occurrence has been updated to display correct macro numbers in the description
- Resolved issue where DGP events could be displayed against the incorrect DGP number in certain conditions
- Removed unsupported ‘Bypass in stay mode’ option for inputs on Challenger10 panels running V10-06 firmware
- Resolved issue where CTPlus incorrectly reported that an area could not be disarmed in certain conditions
TecomC4 Management Software - software version TecomC4 2020
Web Management System for Challenger10 and ChallengerPlus (version 1.39-55401.1918)
Web Management System for Challenger10 and ChallengerPlus (V1.31-53238.1901)
Network Access Controller (launch)
TecomC4 management software 2019 SP1
- Custom image shape for maps now available in the Designer and Monitor
- Wiegand 32 and Wiegand 27 card types added
- Permissions improved for removing person from region
- When IS connector is synchronising, other attempts to sync are now ignored. This improves performance and reliability
- Event filter list can now be scrolled
Forcefield 8.0, build 37
CTPlus Configuration Software, v2.4
- When receiving either all programming or users programming from a panel, usernames are now updated in CTPlus from the panel, as long as an IUM is not fitted.
- CID event code has been added to the Input Summary Report. Now includes columns for Challenger number, input number, description, input type, contact ID, area, and area group.
- Challenger10 panel records may now be converted to ChallengerPlus panel records without needing to push the firmware to the panel. This should assist those customers who have multiple technicians dealing with panels which have been recently upgraded.
- When creating holidays, the end date now updates to the same range as the start date.
- Comm path wizard will now pre-fill default values for you instead of leaving them empty.
- Time change commands now show previous time and new time in the event log
- When configuring a RAS or DGP on a Network Access Controller, the form will now tell you whether the device belongs to Comms BUS 1 or Comms BUS 2.
- Floors are now listed in the status and control form under each lift.
- It is now possible to click on the ‘Update’ button in the about form to check for a new software update without restarting CTPlus.
- Network Access Controller diagnostics have been improved, with access to additional functions including time zone and scheduled action statuses.
- CTPlus can now display more information from Network Access Controllers which have experienced service issues, allowing installers to troubleshoot critical issues faster.
- Network Access Controller (NAC)
- When retrieving door programming from the Network Access Controller, all doors and programming are now correctly retrieved.
- When sending programming to a Network Access Controller, all programming is now correctly sent.
- Resolved error when configuring low and high limits on Network Access Controller regions.
- Resolved issue where the Network Access Controller High Security User warning time could only be entered in seconds. Warning time may now be entered in either minutes or seconds.
- Network Access Controller options now allow more than 32 relay controllers to be configured.
- Resolved issue where Ethernet configuration was sometimes not able to be modified on a Network Access Controller. - Event flags are no longer created erroneously by default when creating a Network Access Controller panel type.
- Resolved issue where alarm levels were sometimes unable to be assigned to a Network Access Controller door.
- Input expanders on a DGP connected to a Network Access Controller can now be configured correctly within input and relay mapping.
- Data Gathering Panels (DGPs)
- End of line resistor settings are now sent correctly to DGPs and Dual Wiegand Interfaces when performing a send all programming command to the panel.
- Resolved issue where DGP type may not be saved in panel. o Site code and offset is now handled correctly on Four Door Controllers. Cards that were previously displaying the incorrect user on these controllers should now be correct.
- DIP switch and door/input/output range information is now displayed correctly when selecting a DGP model TS0866
- Doors and Lifts
- Creating Standard Doors on the Dual Wiegand Expander now creates the correct number of doors.
- Doors and lifts are now deleted automatically when their parent device is deleted.
- Deleting a door or lift which is already assigned to an access group no longer displays ‘insufficient permissions’ error where the door/lift was previously displayed.
- Access time and long access time values for lifts can no longer be entered incorrectly.
- Programming times on Standard Doors & Lifts now display seconds/minutes correctly.
- Other improvements:
- Improved CT Plus’s handling of command queue events, preventing an issue where the connection could time out in certain conditions.
- Importing a system from Titan now sets the panel timezone value correctly.
- Time zone 0 name can no longer be modified.
- Comm path now lets you change TCP/IP mode between Client or Server. o Comm path diagnostics form now displays correctly when first opened.
- Resolved issue where displayed firmware version number may not update automatically after completing a firmware update. o Resolved issue where cloning a panel would sometimes cause CTPlus to crash.
- Deleted entries will no longer be displayed in CTPlus following an upload in the case where they were deleted from the panel whilst the related form was already open.
- Resolved issue where input state could be reported incorrectly in certain conditions.
- Resolved issue where CTPlus bulk creation fields erroneously accepted excessive values, resulting in the software locking up and needing to be restarted. CTPlus will now only allow the creation of records up to the maximum for each type.
Tecom Power Distribution Board
4G Communication Module, Dual SIM
Memory Expansion Module
Forcefield software
Network Access Controller
TecomC4 Management Software
TecomPlus mobile app
ChallengerPlus / ChallengerLEPlus control panel
CTPlus installer software
TecomC4 management software
TecomC4 management software
CTPlus installer software, version 2.2
Titan installer software
Memory Expansion Module
4G Communications Module
Analogue Data Gathering Panel
Forcefield
Challenger10 control panel
ChallengerPlus control panel
Network Access Controller
TecomC4 management software
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